×
Register Here to Apply for Jobs or Post Jobs. X

Service Desk Analyst L2 - ITIL Expertise Onsite

Job in Aberdeen, Aberdeen City Area, AB10 1FX, Scotland, UK
Listing for: ADROIT PEOPLE LTD
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below

Overview

A leading IT services firm seeks a Service Desk Analyst L2 in Aberdeen, UK. This role focuses on incident management, troubleshooting issues, and providing effective end-user support.

Responsibilities
  • Manage incident processes and resolve escalated issues to maintain service performance.
  • Troubleshoot hardware, software, and connectivity problems for end users.
  • Support end-user computing including O365 administration.
  • Collaborate with team members to deliver high-quality IT support.
Qualifications
  • At least 3 years of service desk experience.
  • ITIL certification.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary