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Senior Service Desk Analyst – ITIL & Automation Focus

Job in Aberdeen City, Aberdeen, Aberdeen City Area, AB10 1FX, Scotland, UK
Listing for: Hexaware Technologies Limited
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    IT Support, IT Consultant, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Aberdeen City

A technology services company is seeking a Mid-Senior level Service Desk professional in Aberdeen City. The ideal candidate will have a graduate background with at least 3 years of experience in Service Desk operations, possess strong English communication skills, and hold an ITIL certification. Responsibilities include managing incidents and service requests, troubleshooting, and improving processes through automation. This full-time role offers the opportunity for significant professional growth within the Information Technology sector.
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Position Requirements
10+ Years work experience
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