Senior Charge Nurse

Join to apply for the Senior Charge Nurse role at NHS Ayrshire & Arran.

Are you an experienced nurse practitioner looking for the next step in your career? Are you focused on delivering an exceptional level of patient care? Are you passionate about managing people and ensuring objectives are met?

As NHS Scotland's unique provider of a national tele‑health and tele‑care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This Senior Charge Nurse vacancy is available in our Aberdeen Contact Centre.

• Provide clinical and professional leadership to the multidisciplinary team.
• Be accountable for the effective implementation of individual performance management, mentorship, preceptorship and ensure clinical governance processes are implemented in accordance with NHS 24 policy.
• Lead and manage the multidisciplinary team to support delivery against NHS 24 organisational performance indicators.
• Assume delegated responsibility for the management of the virtual NHS 24 service and monitor the operational environment in the absence of a Clinical Services Manager.
• Ensure safe, effective and person‑centred care; provide clinical and managerial leadership to facilitate the delivery of Leading Better Care ambitions.
• Ensure safe and effective clinical practice.
• Enhance the patients’ experience of care.
• Contribute to the delivery of the organisation’s objectives.
• Participate in the recruitment of front‑line staff.
• Participate in research and development projects as appropriate.

• First‑level nursing qualification (appropriate part of NMC Register relevant to the area) and education to SCQF level 10 or equivalent experience.
• Extensive post‑registration experience, preferably within two healthcare settings; experience of unscheduled care is an advantage.
• Skills and competencies associated with post‑registration experience and/or demonstration of expert clinical and professional practice developed through experience and theoretical knowledge.
• Knowledge of relevant NHS/healthcare national and local standards, drivers and challenges impacting on the area of work.
• Ability to maintain professional and personal credibility across all staff groups.
• Ability to lead teams, lead practice, inspire others and, with evidence of continuous professional development, drive change and new ways of working.
• Personal motivation and enthusiasm for the development of nursing, patient care and the enhancement of the patients’ experience of care and journey.
• Experience of analysing and interpreting data to plan resources effectively.

Salary:
Band 7 £ 50,861 – £59,159* (pro‑rata for part‑time hours).

• 35 days annual leave (rising to 41 days pro‑rata).
• Development opportunities including study bursaries, e‑learning and classroom‑based courses.
• Enhanced pay for working during out‑of‑hours periods (see above).
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
• NHS discounts on goods and services.
• HELP, employee support and assistance.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, an individual must demonstrate the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. NHS Scotland Boards will check your entitlement to work in the UK as part of pre‑employment checks. You must have the right to work in the UK without requiring sponsorship to work with us.

It is essential that you verify you already have the appropriate right to work in the UK before submitting your application.

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity, as well as the Digital Candidate Application Guide which will support you in your application. We recommend that prior to applying, candidates read all the information provided in the Job Pack to support a successful application.