NS219088 Time Feedback Administrator

Real Time Feedback Administrator

Putting People First Programme

Band 4: £30,353 - £33,016

Full time, fixed term 23 months or secondment

There are two posts available for this role.

This role will work as part of a team to deliver a new and innovative approach to listening and acting on what really matters to people in our care through the delivery of Real Time Feedback Loops.

The appointee will work with point of care teams, patients and the public, to gather and share information to promote rapid change and an enhanced understanding of the experiences of individuals using our services.

We are looking for two highly motivated and organised people who are confident and who have exceptional interpersonal skills. They will be instrumental in on‑boarding new areas to help ensure the spread of the programme.

This post is part of the Putting People First programme NHS Grampian’s new approach to how we listen to and involve people. This post has been funded through the generous donations made to NHS Grampian Charity, the official charity of the health board.

For general queries please contact Linda Lever - linda.levert

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us ruitmentt.

Shortlisted candidates may be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

You should apply for this post by completing the application process on Jobtrain.

DO NOT upload a CV as this will not be used for short listing purposes.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

For help to complete an application on Job Train please follow this link:

Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately.

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Once you have submitted your application form you will be unable to make any amendments.

Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.

• Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.