Account Manager - Scotland - pa

We seek a high calibre Account Manager to actively support and assist in growing our client’s business, to ensure the achievement of budgeted profit in an environment that delivers operational excellence.

• To ensure that clients are dealt with in a proactive, professional manner and that their expectations are met and exceeded.
• To ensure that our client delivers a service in line with our clients’ business objectives creating advantage for our clients wherever possible.
• Working in partnership with client contacts you will ensure that the delivery of all services is in line with expectations and contractual obligations.
• Develop long term sustainable relationships with key decision makers in client organisations.
• Ensure that our client is fully appraised of new developments within the marketplace.
• Responsible for overall financial performance of the service line(s).
• Agree budgets, track and update all associated service line P&L’s.
• Carry out reforecast as appropriate.
• Assist in identifying and delivering opportunities for business growth.
• Be involved in negotiating business proposals.
• Assist in responding to tender documents.
• Postal supplier management and reporting – both internal and external.

• Strong financial / numeracy skills.
• Strong analytical skills.
• The ability to manage and influence external parties.
• Positive communication and interpersonal skills at a very high level.
• Strong commercial awareness, ability to plan and negotiate.
• Dynamic, yet detail‑orientated outlook.
• Self motivated, able to work autonomously.
• Capable of developing and implementing plans / strategies.