Payroll Administrator

Job Title

Apply for the UK Payroll Administrator role at activpayroll.

Our payroll operations are at the heart of our business, managing a portfolio of customers in the delivery of end-to-end UK payrolls, ensuring that the service is consistently delivered accurately and on time while providing a best-in-class customer experience. Managing your own portfolio of customers, you'll act as a trusted partner and expert, supporting them to make sure they deliver for their people.

• Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service
• Processing end-to-end UK and Irish payrolls of various headcount and pay complexity
• Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement
• Preparing monthly governance reports
• Ensuring that payroll manuals are relevant and updated regularly to reflect current processes
• Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed
• Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels

• Experience in UK Payroll processing, ideally with a CIPP qualification
• A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment
• A genuine commitment to delivering the highest standards of customer service
• An unusually high attention to detail, with the ability to spot errors or notice when things "just don’t look right" - and motivated to follow these through to resolution
• Really good with databases, systems and software packages, especially Microsoft Excel
• Action-oriented, willing to step up and be counted under pressure and seizes opportunities to make things work better for both customers and colleagues

Operations

Aberdeen, Scotland

Associate

Full-time

Human Resources

Human Resources Services