Technician Rate

We are looking for a motivated and eager-to-learn Technician to join our growing audiovisual (AV) team. This is an entry-level role ideal for individuals with less than two years of experience who are interested in building a career in AV technology. Under the guidance of senior technicians, you will assist in installing, setting up, and maintaining AV systems in various environments, including corporate spaces, conference rooms, and entertainment venues.

This role follows AVIXA and NSCA best practices and is an excellent opportunity to develop hands‑on technical skills.

• Support senior technicians in the setup, installation, and maintenance of AV systems.
• Follow instructions to ensure smooth project execution and meet quality standards.

• Assist with mounting and installing projectors, screens, speakers, and video displays.
• Learn to handle and integrate AV equipment under supervision.

• Help with the preparation and routing of cables (HDMI, power, network) according to schematics and safety guidelines.
• Maintain organization and labeling of cables to ensure efficient system maintenance.

• Assist in connecting and testing AV components like microphones, speakers, and video conferencing systems.
• Learn how to configure basic AV settings and troubleshoot minor connectivity issues.
• Ensure installation sites are prepared, including mounting brackets and adjusting furniture.
• Keep work spaces and company vehicles organized and clean.

• Identify and assist in resolving simple AV issues under the supervision of senior technicians.
• Document and report any technical issues to the lead technician for further troubleshooting.

• 0-2 years of experience in AV installation or related technical fields.
• Familiarity with basic AV components and wiring is a plus but not required.
• Willingness to learn and develop technical skills.
• Strong attention to detail and ability to follow instructions.
• Ability to work collaboratively in a team environment.
• Basic understanding of hand and power tools used in AV installation.
• Ability to lift up to 50 lbs and work on ladders as needed.

• Ability to lift up to 50 pounds, work on ladders, and perform tasks at height or in crawl spaces.
• Willingness to travel to client sites as required.

Upon Acceptance (costs reimbursed by Sapphire):

• Completion of Kolbe Natural Abilities Exercise
• Three (3) year Driver’s Abstract
• Name-Based Criminal Record Check
• Smartphone with cellular data that can be used for occasional business purposes
• 6-8” CSA-approved Green Triangle safety boots

Sapphire is looking for individuals who share our core values:

• Skilled - We set the standards by hiring and developing the best. All of our team members are experts in their fields.
• Trustworthy - We deliver on our word. We value honesty over profits, building and maintaining trust with our team and partners.
• Responsive - We are intentionally accessible and quick in our responses.
• Passionate - No matter our role, we love what we do, and always work to provide the best results for our customers.
• All in - Whether it's staying late to finish the job, getting the design done in time, or grabbing the plunger, our team is ready to do whatever it takes.
• Fun - Whether we're on the job site or in the office, we're all about enjoying the ride together.

Our team is the driving force behind our success. We care about our people and we're committed to setting you up for success.

• Embodies our core values.
• Is a self starter who is energized by delivering exceptional results.
• Is able to work with a team of driven individuals.
• Cares about the quality of work they do.

• Career growth opportunities and continuous learning.
• Comprehensive health benefits program with paid sick leave.
• RRSP matching.
• Company-provided tools and resources.
• Milestone Program - Bonuses for years of service.
• Social events and team-building activities.
• Paid office closure during the Christmas holidays.

If you are a results‑driven leader with a passion for audiovisual technology and a track record of success in project delivery, we encourage you to apply.