Operations Excellence Manager

Position: Operations Excellence Manager Reports to: Operations Leader

We are looking for an Operations Excellence Manager to join our Operations team! Our Operations Excellence Manager is responsible for driving continuous improvement and operational efficiency throughout our supply chain.

In this role, you will be responsible for overseeing inventory planning, warehouse operations, and supply execution to ensure optimal product availability, efficient inventory levels, and seamless distribution. This role partners cross‑functionally with departments such as Procurement, Operations, Finance, and Logistics to align demand, supply, and inventory strategies while driving continuous improvement across planning and warehousing processes.

Here is who you are...

• You are health‑conscious and have values that align with Silver Hills
• You would love to work in an entrepreneurial environment where 'change' is the only constant
• You are excited to learn a new business and how things work
• You are motivated by challenges and willing to put in extra time to get the job done

• You are a people leader who can coach and develop your team
• You are agile, flexible, and able to adapt to the changing environment
• You are a lean‑thinker continuously striving for ways to grow and improve
• You can document and manage a large body of warehousing data and KPIs
• You are able to deal professionally, courteously, and confidentially with all internal and external stakeholders

• You have strong communication and organizational skills
• You are a proven leader with strong people‑management skills
• You have solid computer and system skills, including Microsoft Office, ERP, and WMS
• You have a proven track record of managing a large body of data under a time‑sensitive environment

• You have 5‑8+ years of experience in manufacturing operations, operational excellence, or supply chain
• You have proven experience driving continuous improvement initiatives in a manufacturing environment
• You have experience with ERP and WMS systems

• You have experience working in a fast‑paced or rapidly growing environment
• You have experience in food manufacturing, bakery, or short shelf‑life CPG
• You have been a subject‑matter expert on ERP system
• You have working knowledge and experience of an established WMS system

• Lead operational excellence initiatives across bakery manufacturing, distribution, and supply chain processes
• Identify bottlenecks, identify waste, and develop and implement improvement plans using Lean, Six Sigma, or similar methodologies
• Establish and track KPIs related to productivity, cost, service, waste, and inventory performance
• Drive standardization of processes, work instructions, and best practices across plants and distribution partners
• Monitor inventory health including turns, days on hand, excess & obsolete inventory and expiry risk
• Work with Procurement to improve raw material availability, supplier performance, and cost optimization
• Ensure the manufacturing facility has adequate raw materials in advance based on production schedule
• Support initiatives related to supplier lead times, MOQ optimization, and inbound logistics efficiency
• Ensure alignment between procurement strategies and production requirements to minimize disruptions and inventory risk
• Lead and develop a team providing ongoing coaching, mentorship, and support
• Own the obsolete inventory process
• Control inventory of both frozen and dry finished products as well as ingredients in multiple warehouse locations
• Ensure FIFO process is followed for raw materials and finished goods in multiple warehouse locations
• Ensure data accuracy and process discipline across internal systems
• Develop dashboards and reporting to provide visibility into operational and inventory performance
• Support system enhancements, process automation, and digital transformation initiatives
• Oversee 3PL operations

• You may on occasion work at various times including weekends, as the job requires
• You will also be partnering with a Procurement team to develop just‑in‑time material flow
• Manager will work closely with finance to maintain inventory accuracy in dry and frozen category

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Performance Bonus and RRSP Matching
• Free delicious and healthy bread
• Fitness incentive fund to help you thrive
• Friendly and supportive work environment and an ambitious team
• Discounts at our retail store with a great selection of healthy organic products
• Company social events focused around health, great tasting food and getting together as a team

$94,000 - $118,000

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