Platforms Specialist

Location - Remote from Canada (British Columbia or Ontario)

The Platforms Specialist supports Hyper Hippo’s Partnerships & Platforms function by driving reliable execution across webstore storefronts, promotional communications, localization workflows, and platform channels.

This is an execution-focused role with growing ownership of webstore promotional communications. Working cross-functionally with Product, Marketing, Design, and external partners, this role directly influences how players experience our storefronts globally, shaping promotional visibility and driving meaningful revenue impact across our portfolio.

Webstore & Platform Execution ~35%

• Publish and maintain webstore content, offers, and merchandising.
• Coordinate with Marketing on campaign briefs, creative assets, and audience targeting, then own execution through to deployment.
• Implement promotions and offers, including coupon setup, QA, activation, and tracking.
• Write and schedule promotional communications for webstore offers, events, and campaigns
• Support the creation and editing of player-facing store copy while maintaining brand voice.
• Maintain publishing calendars and execution checklists across all webstore and platform surfaces.
• Identify and elevate discrepancies or risks across storefront and communication surfaces to the Senior Director.
• Explore new capabilities within Xsolla and surface potential enhancements or test ideas.
• Execute A/B testing, pricing, and campaign coordination.
• Coordinate localization workflows across in-game, marketing, and webstores.
• Manage intake, tracking, and delivery timelines across all supported languages.
• Ensure localized content is implemented accurately.
• Maintain documentation and improve localization workflows for scale.
• Flag regional considerations and support market-specific adaptations.

Platform Reporting & Competitive Insights ~20%

• Compile and maintain reporting