Business Systems Manager

Nestled between the mountains of the Fraser Valley in the center of the agricultural hub of Abbotsford, British Columbia, Pacific Coast Fruit Products (PCFP) was originally built as a frozen berry plant but has since evolved into a highly productive manufacturer of fruit juice concentrates, not From Concentrate (NFC) juices, purees, and puree concentrates for the food, beverage, and nutraceutical industries.

Through teamwork and innovation, we process millions of pounds of berries from the Fraser Valley and around the world. Pacific Coast Fruits Products not only produces quality ingredients we also contribute to the local food economy while helping to establish food security, both at home and abroad. Pacific Coast Fruit Products is one of the Fraser Valley’s secret success stories, and we are looking to grow and take on new team members.

At Pacific Coast Fruit, you will receive competitive compensation along with RSP matching, extensive group benefits, annual performance bonus as well as enjoying employee engagement activities that occur throughout the year. Come join us to witness what fun-at-work looks like and BE one of us!

We are seeking an experienced Business Systems Manager with the ability to indirectly lead a small team of super users and to work with an external implementation partner to modernize and expand our Microsoft Dynamics 365 Business Central platform. It will be crucial to collaborate with functional leaders that know the business intimately but are not as familiar with the world of business systems and best practices.

This is a player/coach role and will require breadth of experience across business systems, and a willingness to help execute and manage our IT strategy and deployment.

• Focus on what is best for the team and the organization
• Share knowledge freely to ensure organizational strength and sustainability
• Make time to support, mentor, and develop others

• Bring your best to every interaction
• Use sound judgment and proactively manage risk
• Walk the walk and be accountable for outcomes

• Be easy to do business with
• Ensure quality and accuracy always come first
• Respond to internal and external stakeholders with urgency

• Be action-oriented and results-driven
• Seek out root causes to solve problems effectively
• Focus on high-impact work that delivers value and drives results

• Communicate clearly, concisely, and respectfully
• Provide clear direction, feedback, and coaching
• Encourage open dialogue and constructive problem-solving
• Develop a deep understanding of warehouse operations, inventory flows, and systems
• Proactively identify opportunities for operational improvement

• Embrace diverse backgrounds and cultures
• Seek out different perspectives and choose the best ideas, wherever you find them
• Center your approach in the well being of colleagues and the sustainability of communities

• ERP lead internal champion for future implementation with a strong preference for Microsoft Navision or D365 Business Central experience including experience with Inventory Management and Warehouse Modules. Role will include:
• System Administrative and Support
• Power User Expertise
• Process Optimization
• Reporting and Analytics
• Master Data Management
• Data warehouse buildout and Microsoft Fabric experience to build out the database, create reports and publish them.
• Data/Business Analyst competencies with SQL query building experience for custom reporting.
• Power BI competencies and experience publishing data to enable users to query data in various formats and views.
• Business process mapping and recommended improvements to streamline business processes by:
• Amending and updating existing functional process charts
• Liaise with, and manage, MSP and facilitate IT requirements internally.
• Coor…