Listening & Engagement Specialist

Employee Listening & Engagement Specialist

3 days ago – Be among the first 25 applicants.

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. As part of the National HR team, the Employee Experience Centre of Excellence focuses on key moments that matter through the talent development lifecycle including performance development, employee listening and engagement, leadership milestone programmes and employer brand.

We are seeking an Employee Listening Specialist to support our Performance and Engagement team in understanding employee sentiment and improving engagement within the organization.

• Act as a subject matter expert on Qualtrics, including understanding technical aspects and practical operation.
• Develop project plans and timelines for key initiatives such as Talent Reviews, Upward Feedback, Pulses and frequent listening initiatives, testing new processes, and incorporating feedback for future improvements.
• Develop and maintain Power
  
  BI dashboards across the performance and engagement portfolio.
• Manipulate data to enable effective decision‑making using qualitative and quantitative methods to analyze employee feedback from tools such as the Global People Survey (GPS), Pulse surveys, and Lifecycle surveys.
• Support interpretation of survey results and prepare comprehensive reports to provide actionable insights to leadership and HR teams on employee feedback trends.
• Troubleshoot technical issues on the different platforms handled by the COE.

• Experience in research, survey design, methodology, and data analytics.
• 1–3 years of experience in employee listening, HR, or a similar role.
• Ability to solve problems and troubleshoot technical issues related to our survey platform or other tools managed by the COE.
• Strong analytical skills and the ability to translate data into strategic recommendations.
• Experience with survey platforms such as Qualtrics or similar.
• Excellent communication and interpersonal skills and ability to build relationships with cross‑functional teams in a hybrid working environment.

This position requires written and oral fluency in English. The successful candidate will support or collaborate with English‑speaking colleagues or stakeholders while at KPMG, and will communicate with colleagues to provide subject matter expertise on a daily basis and support the creation of communications and presentations.

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards programme.

Providing you with the support you need to be at your best KPMG values Integrity, Excellence, Courage, Together, and For Better.

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier‑free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply.

Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. You may request adjustments or accommodations at any point throughout the recruitment process. For assistance, contact KPMG’s Employee Relations Service team at 1‑888‑466‑4778.