Automotive Service Advisor

Abbotsford Chrysler, part of Trotman Auto Group, is seeking a customer‑focused Service Advisor to join our service team. If you’re passionate about delivering exceptional experiences and enjoy working in a dynamic automotive environment, we’d love to meet you.

At Abbotsford Chrysler, we don’t just service vehicles — we deliver exceptional customer experiences. As a Service Advisor, you’ll play a key role in supporting our customers and our technicians.

• A rewarding career with a top automotive group in BC
• Permanent, full‑time role with competitive earning potential
• Comprehensive Benefits — Medical, dental, mental wellness support, and more
• A supportive, innovative workplace culture focused on teamwork and customer care
• Career Growth & Development — Paid training, NADA courses, and internal advancement opportunities

• 1+ years of experience as an automotive Service Advisor or in a related customer‑facing automotive role
• Strong customer service mindset — friendly, professional, and attentive
• Excellent communication, interpersonal, and relationship‑building skills
• Proficiency with MS Office, Outlook, and experience with DMS systems such as PBS, CDK, Tekion, or similar
• Ability to thrive in a fast‑paced environment and stay organized under pressure
• Motivated, positive attitude with a commitment to delivering outstanding service

Schedule: Full‑Time

Compensation: $23–$45/hour

• Customer Service:
  Greet customers, listen attentively to concerns, and ensure a smooth service experience
• Inspections & Quotes:
  Perform thorough multi‑point inspections and create accurate estimates using MPI software
• Warranty & Contracts:
  Verify warranty eligibility and clearly explain coverage, exclusions, and next steps
• Communication:
  Collaborate closely with Service Technicians and keep customers updated throughout the repair process
• Maintenance Recommendations:
  Use service history and vehicle condition to recommend necessary repairs and maintenance
• Provide clear timelines, set expectations, and follow up promptly with customers

Apply Now and take the next step in your automotive career! Join one of Canada’s Best Managed Companies.

Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted.