Medical Office Assistant/Receptionist,Primary Care Centre Job Abbotsford area,BC Canada,Administrative/Clerical

Position: Medical Office Assistant/Receptionist, Urgent Primary Care Centre

Salary
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The salary range for this position is CAD $25.54 - $27.22 / hour.

Job Summary

We are hiring for a Relief Part Time Medical Office Assistant/Receptionist to join our Urgent Primary Care team in Abbotsford, BC.

Fraser Health values diversity in the workforce and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. For eligible employees, Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

Start earning up to four weeks of vacation in your first year.
Comprehensive 100% employer paid benefits.
Immediate enrollment in a defined municipal pension plan.
87% maternity top-up.
50% subsidy on Trans Link passes.

Come join our team!

Detailed Overview

Reporting to the Manager, Clinical Operations or designate, this position provides administrative day‑to‑day support to the Urgent Primary Care Centre (UPCC or Centre), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer‑service oriented and client‑focused approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area.

The Centre provides clients, families and caregivers with ease of access to timely, person‑centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment.

As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system.

Responsibilities

Provides reception services by performing duties such as operating a multi‑line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas.

Contacts other hospitals/organizations to obtain information as required.

Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.

In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client‑centered approach, focussing on client comforts.

Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.

Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.

Processes incoming and…


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Medical Office Assistant​/Receptionist, Primary Care Centre

Medical Office Assistant/Receptionist, Primary Care Centre